Thank you for using the CEL Request Queue ™ (CEL-RQ). We aim to answer and resolve all Technical Requests within 24 working hours, however depending on the nature of the request and DRQ Volume it can take longer.
Please ensure to save your username and password to return to DRQ at any time by visiting www.szebastian.com/support/ to check the status of your Requests.

If your request falls into Publication Cycle of your project, we will attend it accordingly on the Production days and hours, and one of staff from your project team will directly handle the ticket online.

Our Dreamaniacs™ aim to resolve every Request Ticket within seven working days in most cases. Where this may take longer, we will reach out to you with details.
As always, we are working like Maniacs to Make your Dreams a reality. #DreamBigMakeItHappen

Here for YOU – Dreamaniacs™ of Szebastian.com

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